Hotel Management

As the builder of many of the original Holiday Inn hotels, and more than 200 hotels for major franchisers such as Marriott, Sheraton, Hyatt, and Hampton Inns, Allen & O'Hara traces its roots in the hospitality business back almost four decades. Few companies in the country have the depth and breadth of hotel management experience we offer.

Allen & O'Hara understands - firsthand - the importance of good management. In fact, award-winning management.Our company has won accolades for superior management of hotels across the country, including multiple gold and silver "Quest for Quality" awards for Residence Inns, and Superior Hotel awards from Holiday Inns. But, while A&O wins the awards, our clients take home the prize. A better bottom line is their reward; the result of improved revenues and net income that Allen & O'Hara helps produce. Average occupancy for A&O-owned hotels and student residences exceeds that of our competitors year in and year out. We can show you how to do the same for your properties.

Allen & O'Hara hotels are award winners, too. Our company trophy shelf is filled with awards from national franchisors. Allen & O'Hara clients are rewarded with occupancy and REVPAR rates surpassing industry standards - a reflection of guests satisfied repeatedly and consistently by A&O's experienced management team.

Allen & O'Hara hotel management clients benefit from our experience in:

Marketing and Sales

• Market analysis and rate adjustments
• Special promotions
• Guest satisfaction surveys
• Yield management

Front Office Management

• Guest communications
• Receivables collection
• Security
• Emergency procedures

Food & Beverage Management

• Casual and fine dining restaurant operations
• Banquet and catering operations
• Menu development

Purchasing

• Food and beverage procurement
• Room supplies procurement
• Furniture, fixtures and equipment

General Management & Administration

• Physical plant maintenance
• Capital improvement planning
• Fiscal accountability and reporting
• Risk assessment and management